Privacy Policy

Aromacof takes your privacy and personal data protection very seriously. Our Privacy Policy (hereinafter referred to as the “Policy”) is designed to help you understand how we collect, use, protect and share your information. Please read the following terms carefully before using our website and services.

1. User Information Collection

1.1 Personal Information Collected
When you visit the Aromacof website and register, make a purchase, comment, or subscribe to our newsletter, we may collect the following information:

  • Name, email address, phone number, mailing address
  • Payment information (such as credit card information, but we process it through a secure payment gateway)
  • Shopping preferences, browsing history, device information
  • Account login information (such as username and password)

1.2 Information Collection Methods
We collect your information in the following ways:

  • Voluntarily Provided: Information you provide when you register an account, fill out a form, add to a shopping cart, make a purchase, or interact with our customer service.
  • Automatically Collected: We automatically collect your browsing behavior and device information through Cookies and other tracking technologies.

2. User Security

2.1 Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, modification or destruction. These measures include encryption technology, strict access control and regular security reviews.

2.2 Secure Payment
All payment transactions are conducted through verified secure payment gateways. We do not store your credit card information directly. Please note that any personal data transmitted over the Internet cannot be completely guaranteed to be secure, although we will do our best to protect your data.

3. Age Limit

3.1 User Age Requirement
Aromacof website is only for users who are 18 years of age and above. If you are under 18 years of age, you may use our website only with the consent of your parents or legal guardians. We do not intentionally collect personal information from users under the age of 18. If we discover that a user under the age of 18 has provided us with personal information, we will delete the information immediately.

4. Use of Cookies

4.1 What are Cookies?
Cookies are technologies used by our website to store small text files that are saved on your device and used to record your browsing behavior. For example, it can help us remember your login information, preferences, and the items in your shopping cart.

4.2 Purpose of Cookies
We use Cookies for the following purposes:

  • Improve user experience: Provide more personalized services by saving your preferences and browsing history.
  • Analysis and optimization: Optimize website performance and content by analyzing website usage data.
  • Advertising: Use Cookies through advertising partners to provide you with relevant advertising content.

4.3 How to manage cookies
You can manage or disable cookies in your browser settings, but please note that disabling cookies may affect the normal use of certain functions. For example, you may not be able to add items to your shopping cart or complete checkout.

5. Use of information

5.1 How do we use your information?
Your information is used for the following purposes:

  • Processing orders and providing services: including order processing, delivery, after-sales service and customer support.
  • Improving user experience: Personalized product recommendations, optimizing website functions and content.
  • Marketing activities: such as sending emails or SMS notifications about promotions, discount information, new product releases, etc.
  • Legal compliance and protection: Comply with the requirements of applicable laws and regulations to ensure that our and your rights are protected.

5.2 Information Sharing and Disclosure
We will not sell, rent or exchange your personal information to third parties unless required by law or with your explicit consent. We may share your information with the following types of third parties:

  • Service Providers: such as payment processing companies, logistics companies, etc., who help us complete transactions and provide services.
  • Advertising Partners: For targeted advertising and marketing activities, but we will not provide your personally identifiable information to these partners unless you agree.

6. Data Retention

6.1 Retention Period
We will retain your personal information based on legitimate business needs and legal requirements. The specific retention period depends on the services we provide and our business relationship with you.

7. Access and update personal information

7.1 Access and correction
You have the right to access, update or correct your personal information held by us. If you need to modify your account information, you can log in to your account to update it. If you encounter any problems, you can also contact us through the contact information we provide.

7.2 Deletion of information
You can ask us to delete your personal information stored by us, provided that the information is no longer needed for legal compliance, dispute resolution or contract enforcement.

8. Updates to the Privacy Policy

Aromacof reserves the right to modify this Privacy Policy at any time. We will post the latest Privacy Policy on the website and indicate the effective date. Please check this page regularly for any updates.

9. Contact us

If you have any questions about our Privacy Policy or need further information, please contact us through the following methods:

Email:[email protected]